CANOPY ROAD CAFÉ

Philips Highway
Jacksonville, Florida, 32258
Duval County County

Overall Food Safety Rating

★★☆☆☆ (2.3/5)
Based on 6 health inspection reports

All Inspection Reports

Inspection Date: 2/6/2025

Inspection #: Visit ID: 8823139

  • 08B-47-4:Basic - Food not stored at least 6 inches off of the floor. Bags on dry pancake batter sitting on rack on floor in storage area. Box of dough in walk in freezer sitting on 2x4 on floor. Manager corrected during inspection. Corrected On-Site
  • 32-17-4:Basic - Self-closing device on bathroom door disconnected/broken. At both men's and women's bathrooms. Repeat Violation
  • 29-03-4:Basic - Water draining onto floor surface. Under hand wash station by ice machine in storage area, manager replaced pipe leading to floor drain. Corrected On-Site
  • 22-41-4:High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly.In use dish machine reading 0ppm, manager adjusted hose of sanitizer and reran machine, retested at 100ppm. Corrected On-Site
  • 12A-12-4:High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Employee touched raw hamburger patties with gloved hands, then changed gloves, and continued to handle squeeze bottles, container of seasoning, door handles, and various ready to eat foods without washing hand between tasks. Repeat Violation Admin Complaint
  • 01B-07-4:High Priority - Food with mold-like growth. See stop sale. Container of cheesecake frosting sitting on top of reach in cooler under service window in kitchen.
  • 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw sausage patties (45F - Cold Holding); cut catulope (47F - Cold Holding) in reach in coolers on cook line, per manager doors have been consistently open for less then a couple of hours. Repeat Violation Admin Complaint
  • 03F-10-5:Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Missing cinnamon butter and micro greens from written procedures on make line in kitchen on time control, manager corrected during inspection. Corrected On-Site
  • 53B-10-4:Intermediate - Records/documents for required employee training do not contain all of the required information. All certificates missing birthdates.

Inspection Date: 7/8/2024

Inspection #: Visit ID: 8667672

  • N/A:No Violations Were Observed

Inspection Date: 7/8/2024

Inspection #: Visit ID: 8774263

  • 24-27-4:Basic - Clean equipment/dishware/utensils stored next to handwash/food preparation sink exposed to splash. Stack of clean plates stored next to hand wash station on cook line near service window.
  • 22-08-4:Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Bottom interior of oven on cook line next to fryers.
  • 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. At hand wash station by front counter.
  • 32-17-4:Basic - Self-closing device on bathroom door disconnected/broken. Self-closing device disconnected from both bathroom doors.
  • 29-49-6:Basic - Standing water in bottom of reach-in-cooler. In bottom of reach in cooler in corner of cook line.
  • 12A-25-4:High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee on cook line picked hair off of gloved hands, then changed gloves, but did not wash hands between tasks. Repeat Violation Admin Complaint
  • 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. individual butters (71F - Cold Holding); sour cream (72F - Cold Holding) in ice bath under service window at bar area, per manager both items have been in ice bath for approximately 4 hours, per manger both items are on temperature control,both items placed immediately in walk in freezer, both items retemp below 41F. goat cheese (47F - Cold Holding); feta cheese (47F - Cold Holding) in top section of reach in cooler with lid left open and missing pan in section of cooler, per manager lid has been consistently open for a couple of hours, both items moved to walk in cooler, pans replaced in cooler and lid closed. **Corrective Action Taken** Repeat Violation Admin Complaint
  • 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Blade of can opener on prep table in prep area in kitchen.
  • 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing. Manager dumped water in hand wash station next to walk in cooler.

Inspection Date: 5/6/2024

Inspection #: Visit ID: 8625161

  • 02B-01-5:Intermediate - - From initial inspection : Intermediate - Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Bagel+Lox on the menu container smoked salmon, manager called supplier and verified that salmon is cold smoked. Also the Eggs Benedict, BLT Benedict, and Crab cake Benedict comes with undercooked raw shell eggs. Warning - From follow-up inspection 2024-05-06: Per manager they tried to put markings on menu, but they would not stay on/not visible and they need more time to fix or reprint menus. **Time Extended**

Inspection Date: 3/5/2024

Inspection #: Visit ID: 8485244

  • 06-09-1:Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. 1 package of smoked salmon in walk in cooler fully thawed out still in packaged.
  • 50-09-4:Basic - Current Hotel and Restaurant license not displayed. Manager posted at bar area during inspection. Corrected On-Site
  • 12A-27-4:High Priority - Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. Employee cracking raw shell eggs with gloved hands, then changed gloves, then went to handle clean bowl and tongs without washing hands between tasks. Repeat Violation Admin Complaint
  • 08A-05-6:High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw crab cakes stored over various ready to eat items in bottom of reach in cooler on cook line, cakes moved
  • 01B-13-4:High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. 1 package of smoked salmon in walk in cooler fully thawed out still in packaged.
  • 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. milk (49F - Cold Holding) in small reach in cooler at front counter, per manager milk is consistently taken in and out and usually used up within 4 hours, milk placed on time control. raw hamburger (50F - Cold Holding); sausage (47F - Cold Holding); sliced cheese (47F - Cold Holding); shredded cheese (45F - Cold Holding); cut tomatoes (50F - Cold Holding) all items in reach in cooler drawers under grill on cook line, per employee drawers have been consistently open for a couple of hours, temperature of cooler turned down and ice bags added to items, all retemps at or below 41F. **Corrective Action Taken**
  • 29-34-4:High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing from one hose bibb next to grill on cook line.
  • 02B-01-5:Intermediate - Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Bagel+Lox on the menu container smoked salmon, manager called supplier and verified that salmon is cold smoked. Also the Eggs Benedict, BLT Benedict, and Crab cake Benedict comes with undercooked raw shell eggs. Warning
  • 53B-05-5:Intermediate - Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. The only 5 food handler certifications all expired in January. Warning

Inspection Date: 8/28/2023

Inspection #: Visit ID: 8373294

  • 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink stored on prep table hot plate. Operator relocated the employees beverage. Corrected On-Site Repeat Violation
  • 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee speaker stored in clean bowl at the pass through counter. Operator relocated the employee speaker and bowl. **Corrective Action Taken**
  • 13-04-4:Basic - Employee with no beard guard/restraint while engaging in food preparation. Observed one melon the main cook line with no beard guard. Repeat Violation
  • 14-11-5:Basic - Equipment in poor repair. Reach in freezer on the main cook line has torn cooler door gaskets. Repeat Violation
  • 52-13-4:Basic - Establishment advertised a specific brand of a product, but used another brand. Establishment offers Hormel corn beef hash on the menu for the Hormel Hasher but is substituting Culinary Secrets brand. Admin Complaint
  • 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. Tongs stored on the fryer door handles. Operator relocated the tongs. Corrected On-Site
  • 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Reach in freezer on the main cook line has build up of mold like substance along the door gasket. Flip top reach in cooler on the main cook line has food debris in the cooler gaskets. Repeat Violation
  • 29-49-6:Basic - Standing water in bottom of reach-in-cooler. Standing water at the base of the reach in cooler at the carry out pass through window. Per operator, employees are aware and wipe out the cooler every couple of hours. **Corrective Action Taken** Repeat Violation
  • 08B-12-5:Basic - Stored food not covered. In the walk in freezer, stored container of veggie burgers not covered. Operator covered the container. Corrected On-Site
  • 12A-07-5:High Priority - Employee failed to wash hands before putting on gloves to initiate a task working with food. Observed employee handling personal phone then place on gloves to begin working with food with no hand wash.
  • 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. In the steam well at the front counter pass through window, hollandaise (124F - Hot Holding). Employee placed the hollandaise back onto the grill to reheat to proper temperature. **Corrective Action Taken**
  • 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Slicer and can opener on the prep table have old food debris around the blades. Operator states removing the slicer from the establishment. Repeat Violation
  • 16-37-1:Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No chlorine or quaternary test kit available to test the chlorine dish machine or sanitizer solution buckets.