COLD STONE CREAMERY RIVER CITY
With 7 inspections documented, COLD STONE CREAMERY RIVER CITY maintains a 3.6/5 food safety rating in JACKSONVILLE. Recent inspections indicate some food safety concerns.
840 NAUTICA DR STE 123
Overall Food Safety Rating
★★★½☆ (3.6/5)
Based on 7 health inspection reports
All Inspection Reports
Inspection Date: 10/31/2025
Inspection #: Visit ID: 10930310
- 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. At prep area, employee drink on prep table.
- 36-73-4:Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At front counter, floor and cove tiles at floor drain have build up. At dish area; wall, ceiling and ceiling vent have dust build up. In walk-in cooler and walk-in freezer, interior bottom of door soiled with black substance. In walk-in freezer, floor has build up of black substance. Repeat Violation
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. At prep area, reach-in freezer has ice build up on back panel.
- 02D-03-4:Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items missing date date, all missing address. Repeat Violation
- 51-18-6:Basic - No copy of latest inspection report available. Person in Charge not able to find last inspection report.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter, gaskets on under counter reach-in cooler have build up of food debris/residue. At front counter, cabinet under handwash sink soiled with food debris. Repeat Violation
- 22-16-4:Basic - Reach-in cooler/freezer interior/shelves have accumulation of soil residues. In prep area, reach-in freezer has build up of food debris on bottom shelf.
- 02C-01-5:High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. At front line, milk in reach-in cooler dated 11/8. Employee stated milk was opened yesterday, should be dated 11/5.
- 31B-03-4:Intermediate - No soap provided at handwash sink. At front counter handwash sink, no soap.
Inspection Date: 1/8/2025
Inspection #: Visit ID: 10744032
- N/A:No Violations Were Observed
Inspection Date: 12/16/2024
Inspection #: Visit ID: 10654835
- 53B-01-5:Intermediate - - From initial inspection : Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months. Warning - From follow-up inspection 2024-12-16: Manager present stated employees have done training and she has given certificates to owner (Certified Food Manager) for signature. Waiting on owner to return certificates. **Time Extended**
Inspection Date: 10/14/2024
Inspection #: Visit ID: 8735161
- 24-08-4:Basic - Equipment and utensils not properly air-dried - wet nesting. On clean dish shelves, plastic containers stacked before air drying.
- 36-73-4:Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Floor in walk-in freezer soiled. At front counter and prep area, ceiling vents have buildup.
- 14-38-4:Basic - Food storage container/container lid cracked or broken. In kitchen area on clean dish shelf, multiple plastic containers have chipped edges.
- 10-01-5:Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. In prep area, scoop in plastic container labeled coffee has handle touching product.
- 02D-03-4:Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items have product identity and date, all missing address.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In back kitchen, handwash sink has build up. Repeat Violation
- 25-05-4:Basic - Single-service articles improperly stored. At front counter in cabinet, plastic lids stored below handwash sink drain line. Repeat Violation
- 02D-01-5:Basic - Working containers of food removed from original container not identified by common name. In prep area, container of white powder, identified as ice cream base, not labeled.
- 53B-01-5:Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months. Warning
Inspection Date: 5/3/2024
Inspection #: Visit ID: 8666167
- N/A:No Violations Were Observed
Inspection Date: 1/3/2024
Inspection #: Visit ID: 8537080
- N/A:No Violations Were Observed
Inspection Date: 10/26/2023
Inspection #: Visit ID: 8388731
- 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Multiple employee water bottles on prep counter and prep table in establishment. Bottles moved and stored correctly. Corrected On-Site
- 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee pink purse on prep table in kitchen. Purse moved and stored correctly. Corrected On-Site
- 36-73-4:Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in front counter area. Floor under equipment in prep area of kitchen. Floor in walk in cooler. Floor in walk in freezer. Repeat Violation
- 08B-38-4:Basic - Food stored on floor. Case of fudge on floor in prep area. Case of plastic water bottles in walk in cooler. Case of brownies in walk in freezer.
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Reach in freezer on front counter (Maxx Cold). Walk in freezer.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinets and storage areas in front counter area. Multiple cabinet handles. Multiple reach in cooler/freezer handles. Exterior of waffle makers at front counter. Black utility carts in back prep area. Repeat Violation
- 35B-03-4:Basic - Outer openings not protected with self-closing doors. Rear exit door does not fully self close.
- 25-05-4:Basic - Single-service articles improperly stored. Case of cake containers on floor in back prep area.
- 29-11-4:Basic - Water leaking from pipe and/or faucet/handle. Pipe for triple sink faucet.
- 50-17-3:High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023. Admin Complaint
- 41-10-4:High Priority - Toxic substance/chemical improperly stored. Cleaning chemicals stored with skittles candy and chocolate sprinkles under front counter. Restroom cleaner stored with clean stainless steel bowls on rack in prep area. Items moved and stored correctly. Corrected On-Site
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Peanut butter dispensing mechanism at front counter. Interior of red microwave at front counter. Interior of reach in cooler at front counter. Interior of white reach in freezer in prep area. Repeat Violation
- 53A-02-7:Intermediate - Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. No proof of any certified food manager. Warning
- 53B-01-5:Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for some employees.
- 11-26-1:Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Missing for some employees.