DirtyFLRestaurant Inspection Data

POLLO TROPICAL #92

2611 Okeechobee Boulevard
West Palm Beach, Florida, 33409
Palm Beach County County

Overall Food Safety Rating

★★½☆☆ (2.9/5)
Based on 7 health inspection reports

All Inspection Reports

Inspection Date: 7/7/2025

Inspection #: 3591046

Inspection Date: 11/15/2024

Inspection #: Visit ID: 10720050

  • 36-34-5:Basic - - From initial inspection : Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Approximately 20 ceiling tiles in dining room soiled. Warning - From follow-up inspection 2024-11-15: **Time Extended**
  • 36-24-5:Basic - - From initial inspection : Basic - Hole in or other damage to wall. Baseboard around the storage outside walk in freezer is damage, holes throughout. Warning - From follow-up inspection 2024-11-15: **Time Extended**
  • 35A-05-4:High Priority - - From initial inspection : High Priority - Roach activity present as evidenced by live roaches found. 1 live roach crawling over sealed box with cutlery on storage room outside walk in freezer 1 live roach crawling on the floor on storage room outside walk in freeze Operator removed roach ; advised operator to clean and sanitize area. Admin Complaint - From follow-up inspection 2024-11-15: 1 live roach in kitchen crawling on extension cord behind storage shelves holding single service articles. Operator eliminated roach, cleaned and sanitized area. Admin Complaint Corrected On-Site

Inspection Date: 11/14/2024

Inspection #: Visit ID: 8736958

  • 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Approximately 20 ceiling tiles in dining room soiled. Warning
  • 36-24-5:Basic - Hole in or other damage to wall. Baseboard around the storage outside walk in freezer is damage, holes throughout. Warning
  • 08B-17-4:Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed peppers stored over tortillas inside walk in cooler. And unwashed romaine lettuce over sauces Operator moved tortillas and romaine Corrected On-Site Warning
  • 01B-01-4:High Priority - Dented/rusted cans present. See stop sale. In dry storage area dented can of guava paste. Operator discarded Warning
  • 12A-13-4:High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee washed Dirty dishes then when to open steam machine with food inside without washing hands. Discussed with operator who spoke with employee. Employee washed hands Corrected On-Site Warning
  • 08A-02-6:High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. An opened bag with Raw chicken stored above a bag with French fries reach in freezer next to fryer. Operator moved French fries to higher shelf. Corrected On-Site Warning
  • 08A-20-5:High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw chicken over raw pork Operator moved pork to higher shelf. Corrected On-Site Warning
  • 35A-05-4:High Priority - Roach activity present as evidenced by live roaches found. 1 live roach crawling over sealed box with cutlery on storage room outside walk in freezer 1 live roach crawling on the floor on storage room outside walk in freeze Operator removed roach ; advised operator to clean and sanitize area. Admin Complaint
  • 03F-02-5:High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Observed inside reach in cooler across from fryer a container with cooked plantains not time mark. Written on the time as a public health control form. Per operator product stored for approximately 1 hour. Operator timed marked Corrected On-Site Warning
  • 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Hot box on cook line about steam table Cooked chicken 118F hot holding Hot box next to fryer cooked plantains 14F hot holding, , French fries 120F hot holding . Per operator products stored for approximately 20 minutes. Operator reheated to 165F+ Corrected On-Site Warning
  • 03D-15-4:Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Pantry cooler Sliced Cheese at 2:37pm(52F cooling) since 1pm at 3:13 pm same. At this current cooling rate product will not cool to 41F within 4 hours. Operator moved to walk in cooler **Corrective Action Taken** Warning

Inspection Date: 7/24/2024

Inspection #: Visit ID: 8837316

  • 36-32-5:Basic - Ceiling/ceiling tile shows damage or is in disrepair. Throughout kitchen and dining room; multiple ceiling tiles show water damage.
  • 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Throughout kitchen and dining room; multiple ceiling tiles soiled with accumulated mold-like substance dust.
  • 14-15-4:High Priority - Nonfood-grade containers used for food storage - direct contact with food. At cook line; spray bottled designed/labeled for chemical use only used to store/dispense cooking oil. Operator discarded. **Corrective Action Taken**

Inspection Date: 4/24/2024

Inspection #: Visit ID: 8660613

  • 12A-12-4:High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Employee left drive thru window position, walked into kitchen/walk-in cooler, returned to cook line with raw chicken, placed to cook on cook line, returned to drive thru, removed gloves and then handled ready to eat sauces and unwrapped single service articles without washing hands. Discussed with Operator. Operator discussed with employee who then washed hands. Corrected On-Site
  • 12A-25-4:High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. At drive thru; employee touched face/rubbed eyes with bare hand and then put on gloves to handle clean tongs and unwrapped single service fry container to fill with fries and place in customer bag without washing hands. Discussed with Operator. Operator discussed with employee who then washed hands. Corrected On-Site

Inspection Date: 2/16/2024

Inspection #: Visit ID: 8514823

  • 36-22-4:Basic - Floor area(s) covered with standing water. At walk-in cooler; standing water on floor. Operator removed water. Corrected On-Site
  • 21-44-1:Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. At prep area; sanitizer bucket filled with sanitizing solution stored on top of steamer. Operator removed. Corrected On-Site
  • 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At front line; potato fries (116F - Hot Holding). Operator stated potato fries were reheated prior to being placed in holding unit less than 1 hour prior, discarded. **Corrective Action Taken**

Inspection Date: 10/2/2023

Inspection #: Visit ID: 8358001

  • 10-01-5:Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. At rice storage container; scoop handle laying in rice. Operator removed. Corrected On-Site
  • 29-49-6:Basic - Standing water in bottom of reach-in-cooler. At front counter low boy reach in cooler; standing water in bottom.
  • 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink; splitter added with hose attached, no vacuum breaker. Repeat Violation Admin Complaint