ZAXBY'S
ZAXBY'S maintains a 2.9/5 food safety rating based on 8 health department inspections in JACKSONVILLE. Recent inspections indicate some food safety concerns.
Regency Square Boulevard North
Jacksonville, Florida, 32260
Duval County County
Overall Food Safety Rating
★★½☆☆ (2.9/5)
Based on 8 health inspection reports
All Inspection Reports
Inspection Date: 9/29/2025
Inspection #: Visit ID: 13532689
- 13-07-4:Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee portioning foods in back prep area wearing a Watch. Watch removed Corrected On-Site
- 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. Hand sink upfront next to tea dispenser
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets soiled on4 drawer cooler on line
- 21-08-4:Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppms, remade 400ppm **Corrective Action Taken**
- 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Fried chicken filet 128 in warmer, discarded Corrected On-Site
- 53A-03-7:Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Cezar Mendoza expired 9-16-2025
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on drink station in lobby
Inspection Date: 8/7/2025
Inspection #: Visit ID: 10876248
- 12B-02-4:Basic - Employee eating in a food preparation or other restricted area. General manager eating at back prep table, next single service items storage. Moved into office **Corrective Action Taken**
- 13-07-4:Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. -General manager wearing a watch while in food preparation in kitchen -lady on make line wear charm bracelet. Removed **Corrective Action Taken**
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in walk reach in freezer at the end of line
- 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. -Handsink closest to walk in cooler -handsink upfront across from Ice machine.
- 06-01-5:Basic - Time/temperature control for safety food thawed in an improper manner. 3 racks of chicken thawing at room temperature near triple sink area. Moved into walk in cooler **Corrective Action Taken**
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Placed back on Corrected On-Site
Inspection Date: 3/24/2025
Inspection #: Visit ID: 10804980
Inspection Date: 1/9/2025
Inspection #: Visit ID: 8749722
- 08B-49-4:Basic - Employee personal food not properly identified and segregated from food to be served to the public. White plastic bowl of rice in walk in cooler and papa John's pizza bowl in walk in cooler not labeled or in employee bin. Manager placed in employee bin Corrected On-Site
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker needed on NON-Chemical side of the splitter
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soda nozzles at take out window soiled, manager took to clean **Corrective Action Taken**
- 53B-02-5:Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Unable to find employee training for kitchen staff
Inspection Date: 8/12/2024
Inspection #: Visit ID: 8854940
- N/A:No Violations Were Observed
Inspection Date: 8/8/2024
Inspection #: Visit ID: 8854083
- 24-26-4:Basic - Clean equipment/utensils not stored at least 6 inches above the floor. Clean lids for fryers stored on floor near to fryers Warning
- 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Personal drink and personal food on back prep/ storage table, employee Sharon moved Corrected On-Site Warning
- 10-12-5:Basic - In-use ice scoop stored on soiled surface between uses. Ice scoopers stored on top on ice machine, manager placed in clean container Corrected On-Site Warning
- 10-07-4:Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Stirring spoons stored in water 78f upfront Warning
- 06-01-5:Basic - Time/temperature control for safety food thawed in an improper manner. 4 racks of raw chicken thawing at room temperature in back prep area, manager moved to walk in cooler Warning
- 42-01-4:Basic - Wet mop not stored in a manner to allow the mop to dry. Stored in mop sink, manager moved to store correctly Corrected On-Site Warning
- 35A-02-6:High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 live fly in back dish area on soiled pan 1. Live fly in back kitchen area near prep/storage table Warning
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw Chicken in drawer 47f. States been in all morning Warning
- 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Traditional wings 117-126 in hot holding warmer. Manager discarded Corrected On-Site Warning
- 41-17-4:Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled spray bottle stored on hanging rack next to swinging door upfront Warning
Inspection Date: 5/21/2024
Inspection #: Visit ID: 8662518
- 23-24-4:Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers . Multiple.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled base of drawer cooler. Repeat Violation
- 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of Reach in cooler. Prep line. Repeat Violation
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw chicken in drawer cooler at 47°. Items iced down by manager. Items placed about 1 hr ago. **Corrective Action Taken**
Inspection Date: 9/18/2023
Inspection #: Visit ID: 8498456
- 14-11-5:Basic - Equipment in poor repair. Double door upright reach in cooler with torn gasket on right door
- 05-09-4:Basic - No conspicuously located ambient air temperature thermometer in holding unit. In walk in cooler. Manager provided Corrected On-Site
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Underneath bottom drawer of grill reach in cooler soiled Repeat Violation
- 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior center line reach in cooler soiled with food debris
- 31A-09-4:Intermediate - Handwash sink not accessible for employee use at all times. Flour bin blocking hand wash sink on cook line next to raw chicken reach in cooler. Moved by manager. Corrected On-Site
- 31B-05-4:Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. g hand wash sink next to walk in cooler. Manager fixed Corrected On-Site Repeat Violation