POLLO TROPICAL #104
4863 Gate Parkway
Jacksonville, Florida, 32246
Duval County County
Overall Food Safety Rating
★½☆☆☆ (1.9/5)
Based on 3 health inspection reports
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Nearby Locations
8002 CITRUS PARK TOWN CENTER, WESTFIELD SHOPPING TOWN CITRUS PARK
Tampa, FL
All Inspection Reports
Inspection on 1/3/2025
High Priority
1
Intermediate
1
Basic
3
Total
5
Disposition: Met Inspection Standards
Inspection Details:
- 14-42-4:Basic - Hood filter missing from automatic fire suppression/exhaust system. Observed two filters in hood above equipment in prep area missing.
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up on fans and surrounding area in walk in freezer.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Operator stated it's in works of getting replaced. **Corrective Action Taken**
- 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. macaroni and cheese (109F-111F - Hot Holding) in food warner next to grill area. Operator reheated to 165F Corrected On-Site
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Two Cutting boards at food service line soiled/ stained.
Food safety inspection conducted on 1/3/2025 revealed 5 total violations (1 high priority, 1 intermediate, 3 basic).
Inspection on 2/12/2024
High Priority
1
Intermediate
1
Basic
4
Total
6
Disposition: Follow-up Inspection Required
Inspection Details:
- 23-24-4:Basic - Buildup of food debris/soil residue on equipment door handles. Handle on sandwich press on cook line soiled. Operator cleaned handle during this inspection. Corrected On-Site
- 24-08-4:Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf at triple sink unable to properly air dry
- 14-11-5:Basic - Equipment in poor repair. Gasket on two draw reach-in cooler across from drive thru window torn.
- 29-08-4:Basic - Plumbing system in disrepair. Commode in women's restroom and urinal in men's restroom in disrepair. Sign on women's restroom stall out of order and bag covering urinal in men's restroom. Operator stated there is a work order in for plumber to repair. **Corrective Action Taken**
- 29-34-4:High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Vacuum breaker missing from threaded hose bibb near hand wash sink across from triple sink area.
- 27-16-4:Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at hand wash sink across from triple sink area. Operator stated there is a work order in for plumber to re-repair. Plumber recently repaired. **Corrective Action Taken**
Food safety inspection conducted on 2/12/2024 revealed 6 total violations (1 high priority, 1 intermediate, 4 basic).
Inspection on 8/2/2023
High Priority
4
Intermediate
1
Basic
4
Total
9
Disposition: Met Inspection Standards
Inspection Details:
- 13-03-4:Basic - Employee with no hair restraint while engaging in food preparation. Observed multiple employees engaging in food preparation without hair restraints.
- 35B-01-4:Basic - Exterior door has a gap at the threshold that opens to the outside. Observed light shining from outside at bottom of back exit door.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed multiple reach in cooler door gaskets soiled on cook line. Observed walk-in cooler door gasket soiled. Repeat Violation
- 12B-13-4:Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Observed employee drinks, stored with food in freezer near fry station. Manager removed and discarded. Corrected On-Site
- 35A-02-6:High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect across from 3 compartment sink.
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed on flip top cooler at the end of cook line Cut tomatoes (50F - Cold Holding); Caesar Salad (51F - Cold Holding); Cooked corn and beans (51F - Cold Holding); Shredded cheese (51F - Cold Holding). Cooler has an ambient temperature of 50F. Manager removed items and placed in walk-in cooler. **Corrective Action Taken**
- 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed cooked peppers and onions on steam table at 124F. Manager stated peppers were placed on steam table at 11:00 am and past there time and were to be replaced. Manager discarded peppers and onions . **Corrective Action Taken**
- 29-34-4:High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Observed a hose bib located on cook line with hose attached without a back flow device.
- 41-17-4:Intermediate - Spray bottle containing toxic substance not labeled. Observed spray bottle of degreaser placed in a window cleaner bottle without a proper label. Manager removed degreaser from spray bottle. **Corrective Action Taken**
Food safety inspection conducted on 8/2/2023 revealed 9 total violations (4 high priority, 1 intermediate, 4 basic).