DUNKIN

DUNKIN maintains a 2.5/5 food safety rating based on 5 health department inspections in JACKSONVILLE. Recent inspections show improving food safety practices.

3929 HENDRICKS AVE

Overall Food Safety Rating

★★½☆☆ (2.5/5)
Based on 5 health inspection reports

All Inspection Reports

Inspection Date: 1/7/2026

Inspection #: 3682928

Inspection Date: 12/3/2025

Inspection #: Visit ID: 13583928

  • 31A-04-4:Intermediate - - From initial inspection : Intermediate - Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. 2 hand sink not properly working, by where ice cream used to be and by prep/cook line at front counter, explained to manager, talked to Judy about the situation and she told me to cite it and do 7 day warning Warning - From follow-up inspection 2025-12-03: Ticket was placed last week and someone should be here with in a couple of days, the one hand sink disabled where the ice cream used to be it's not going to be placed back at all, talked to them about plan review remodel is needed for that **Time Extended**

Inspection Date: 11/25/2025

Inspection #: Visit ID: 13581703

  • 22-20-5:Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Blackish on interior of ice machine
  • 13-03-4:Basic - Employee with no hair restraint while engaging in food preparation. Employee grabbed donuts, no hair restraint
  • 14-11-5:Basic - Equipment in poor repair. Gasket torn on bottom area in milk cooler, front counter
  • 14-38-4:Basic - Food storage container/container lid cracked or broken. Lid is cracked for bulk sugar container Repeat Violation
  • 38-07-4:Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. No shiel on lights, in storage area by triple sink
  • 05-09-4:Basic - No conspicuously located ambient air temperature thermometer in holding unit. In milk cooler, front counter, employee placed one Corrected On-Site Repeat Violation
  • 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. Hand sink by where ice cream used to be
  • 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Base of faucet in hand sink by donuts area, front counter and handing across cook line Corrected On-Site Repeat Violation
  • 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Vent in cooler at drive thru is dusty Repeat Violation
  • 29-11-4:Basic - Water leaking from pipe and/or faucet/handle. Hand sink at prep/cook line has a big leak and that why it's all turned off
  • 21-08-4:Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppm, dispenser not dispensing, employee added it manually, 300 ppm Corrected On-Site Repeat Violation
  • 02D-01-5:Basic - Working containers of food removed from original container not identified by common name. Bulk container with white powder, employee stated it's sugar and spray bottle with water, back prep area Repeat Violation
  • 35A-02-7:High Priority - Live, small flying insects found. One fly by hand sink across cook line Repeat Violation Admin Complaint
  • 22-43-4:High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. 0 ppm, dispenser not dispensing, employee put some manually, 300 ppm Corrected On-Site
  • 16-33-4:Intermediate - Chemical test kit not used to ensure proper sanitization of equipment and utensils when using a chemical sanitizer. For bucket and triple sink
  • 53A-04-6:Intermediate - Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. Manager here fir a year, studying for test, she has the employee training only
  • 31A-04-4:Intermediate - Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. 2 hand sink not properly working, by where ice cream used to be and by prep/cook line at front counter, explained to manager, talked to Judy about the situation and she told me to cite it and do 7 day warning Warning
  • 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing. Lid in hand sink across cook line, front counter, employee moved it Corrected On-Site
  • 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Hand sink across cook line and hand sink by donuts area, front counter, employee placed napkins Corrected On-Site
  • 31B-03-4:Intermediate - No soap provided at handwash sink. Hand sink by where ice cream used to be
  • 53B-14-5:Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One expired in February 2025
  • 27-16-4:Intermediate - Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Hand sink at prep/cook line has a big leak and that why it's all turned off, employee turned it on and water is hot but turned it back off because of leak
  • 45-02-4:Portable fire extinguisher gauge in red zone. For reporting purposes only. By rear door

Inspection Date: 9/19/2024

Inspection #: Visit ID: 8735313

  • 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. By drive thru
  • 29-09-4:Basic - Faucet/handle missing at plumbing fixture. No water when know is turned, cold water at 85f
  • 14-38-4:Basic - Food storage container/container lid cracked or broken. Container for hash browns is cracked in prep unit Repeat Violation
  • 10-07-4:Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. 90f water for rinsing spoons from milk drinks, explained to her
  • 38-01-4:Basic - Light shield damaged/in disrepair. Pulled out in back prep area
  • 05-09-4:Basic - No conspicuously located ambient air temperature thermometer in holding unit. In reach in cooler at front counter
  • 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. Hand sink at front counter by upright cooler, emailed one
  • 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan at prep food cooler
  • 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Vent in reach in cooler, employee cleaned it Corrected On-Site
  • 29-11-4:Basic - Water leaking from pipe and/or faucet/handle. Faucet in hand sink by prep cooler, drive thru area Repeat Violation
  • 21-08-4:Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppm, manager got new solution, 200 ppm Corrected On-Site
  • 02D-01-5:Basic - Working containers of food removed from original container not identified by common name. White powder in bulk container, sugar per employee
  • 12A-29-4:High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee cleaned shoe sole with paper towels then pushed syrup, explained to her and she washed hands Corrected On-Site
  • 35A-02-6:High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 2 live flies by hand sink, front counter Repeat Violation Admin Complaint
  • 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 120f hash browns in warmer, employee voluntarily discarded them **Corrective Action Taken**
  • 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. On green hose side
  • 53A-01-7:Intermediate - Manager or person in charge lacking proof of food manager certification. Mgr here states she has one but couldn't find her certification
  • 11-26-1:Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For a few new employees
  • 53B-14-5:Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. A couple expired in June 2024
  • 27-17-4:Intermediate - Water pressure lacking at fixtures that require the use of water. Both waters in hand sink by upright cooler, front counter Repeat Violation

Inspection Date: 9/7/2023

Inspection #: Visit ID: 8480364

  • 14-01-5:Basic - Bowl or other container with no handle used to dispense food. Scooping ice with cup, he grabbed scoop Corrected On-Site
  • 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Above gloves for food, also one open drink without lid, employee moved gloves, Corrected On-Site
  • 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cellphone on shelf above gloves for food, employees moved them Corrected On-Site
  • 14-11-5:Basic - Equipment in poor repair. Gasket in reach in cooler by drive thru
  • 14-38-4:Basic - Food storage container/container lid cracked or broken. Lid for sugar at front counter
  • 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. In hand sink at prep side, front counter
  • 21-11-4:Basic - Sanitizing solution for wiping cloths not free of food debris and visible soil. Employee changed it, drive thru area Corrected On-Site
  • 36-27-5:Basic - Wall soiled with accumulated grease, food debris, and/or dust. By office
  • 29-11-4:Basic - Water leaking from pipe and/or faucet/handle. Faucet on hand sink by cook line and drive thru
  • 35A-02-6:High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One fly in prep area, front counter
  • 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Hand sink at front counter by donuts, employee placed some Corrected On-Site
  • 27-17-4:Intermediate - Water pressure lacking at fixtures that require the use of water. Both in hand sink at prep side, front counter