SUGAR FACTORY
Big Island Drive
Jacksonville, Florida, 33216
Duval County County
Overall Food Safety Rating
★★☆☆☆ (2.4/5)
Based on 6 health inspection reports
All Inspection Reports
Inspection on 3/14/2025
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 3/14/2025 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 1/3/2025
High Priority
0
Intermediate
7
Basic
13
Total
20
Disposition: Met Inspection Standards
Inspection Details:
- 22-20-5:Basic - - From initial inspection : Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Ice machine interior soiled. Wait station ice bin interior soiled. - From follow-up inspection 2025-01-03: **Time Extended**
- 14-09-4:Basic - - From initial inspection : Basic - Cutting board has cut marks and is no longer cleanable./all white cutting boards with cut marks. **Repeat Violation** - From follow-up inspection 2025-01-03: **Time Extended**
- 24-08-4:Basic - - From initial inspection : Basic - Equipment and utensils not properly air-dried - wet nesting. - From follow-up inspection 2025-01-03: **Time Extended**
- 14-11-5:Basic - - From initial inspection : Basic - Equipment in poor repair. Sweet shop reach in cooler gasket torn. - From follow-up inspection 2025-01-03: **Time Extended**
- 36-73-4:Basic - - From initial inspection : Basic - Floor soiled/has accumulation of debris. Walk in freezer floor soiled. **Repeat Violation** - From follow-up inspection 2025-01-03: **Time Extended**
- 08B-38-4:Basic - - From initial inspection : Basic - Food stored on floor./cases of French fries, walk in freezer. - From follow-up inspection 2025-01-03: **Time Extended**
- 36-62-4:Basic - - From initial inspection : Basic - Light not functioning./cook line light bulbs not functioning. **Repeat Violation** - From follow-up inspection 2025-01-03: **Time Extended**
- 31B-04-4:Basic - - From initial inspection : Basic - No handwashing sign provided at a hand sink used by food employees./back kitchen hand sink. - From follow-up inspection 2025-01-03: **Time Extended**
- 23-03-4:Basic - - From initial inspection : Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cook line overhead area soiled with grease. Cook line light bulbs exterior soiled. Can opener holder soiled. - From follow-up inspection 2025-01-03: **Time Extended**
- 16-46-4:Basic - - From initial inspection : Basic - Old labels stuck to food containers after cleaning. - From follow-up inspection 2025-01-03: **Time Extended**
- 29-08-4:Basic - - From initial inspection : Basic - Plumbing system in disrepair./back kitchen hand sink not working. Employees must use cook line hand sink until back hand sink repaired. **Warning** - From follow-up inspection 2025-01-03: **Time Extended**
- 22-16-4:Basic - - From initial inspection : Basic - Reach-in cooler interior/shelves have accumulation of soil residues./wait station reach in cooler with excessive standing water. - From follow-up inspection 2025-01-03: **Time Extended**
- 25-05-4:Basic - - From initial inspection : Basic - Single-service articles improperly stored./cases of single service bowls and cups on floor. - From follow-up inspection 2025-01-03: **Time Extended**
- 02C-03-5:Intermediate - - From initial inspection : Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening./cream in sweet shop reach in cooler with no date marked. - From follow-up inspection 2025-01-03: **Time Extended**
- 22-02-4:Intermediate - - From initial inspection : Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. All white cutting boards soiled. Can opener soiled. Soda nozzles soiled. - From follow-up inspection 2025-01-03: **Time Extended**
- 16-37-1:Intermediate - - From initial inspection : Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths./chlorine and quat strips not available. - From follow-up inspection 2025-01-03: **Time Extended**
- 53A-05-6:Intermediate - - From initial inspection : Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/one manager certificate available but not on duty with four employees working in the kitchen. - From follow-up inspection 2025-01-03: **Time Extended**
- 31B-02-4:Intermediate - - From initial inspection : Intermediate - No paper towels or mechanical hand drying device provided at handwash sink./back kitchen hand sink. - From follow-up inspection 2025-01-03: **Time Extended**
- 31B-03-4:Intermediate - - From initial inspection : Intermediate - No soap provided at handwash sink. Back kitchen hand sink. Bar hand sink. - From follow-up inspection 2025-01-03: **Time Extended**
- 53B-13-5:Intermediate - - From initial inspection : Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233./missing at least three employee's training certificates/all worked more than 60 days. - From follow-up inspection 2025-01-03: **Time Extended**
Food safety inspection conducted on 1/3/2025 revealed 20 total violations (0 high priority, 7 intermediate, 13 basic).
Inspection on 12/26/2024
High Priority
4
Intermediate
7
Basic
19
Total
30
Disposition: Follow-up Inspection Required
Inspection Details:
- 22-20-5:Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Ice machine interior soiled. Wait station ice bin interior soiled.
- 06-09-1:Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package./salmon, removed immediately/ **Corrected On-Site**
- 14-09-4:Basic - Cutting board has cut marks and is no longer cleanable./all white cutting boards with cut marks. **Repeat Violation**
- 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee's jacket stored over cleaned dish. Employee's jacket stored over Sod boxes/bar. **Corrected On-Site** **Repeat Violation**
- 24-08-4:Basic - Equipment and utensils not properly air-dried - wet nesting.
- 14-11-5:Basic - Equipment in poor repair. Sweet shop reach in cooler gasket torn.
- 36-73-4:Basic - Floor soiled/has accumulation of debris. Walk in freezer floor soiled. **Repeat Violation**
- 08B-38-4:Basic - Food stored on floor./cases of French fries, walk in freezer.
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. **Corrected On-Site** **Repeat Violation**
- 36-62-4:Basic - Light not functioning./cook line light bulbs not functioning. **Repeat Violation**
- 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees./back kitchen hand sink.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cook line overhead area soiled with grease. Cook line light bulbs exterior soiled. Can opener holder soiled.
- 16-46-4:Basic - Old labels stuck to food containers after cleaning.
- 12B-13-4:Basic - Opened employee beverage container in a cold holding unit with food to be served to customers./in cook line reach in freezer/discarded by manager/ **Corrected On-Site** **Repeat Violation**
- 29-08-4:Basic - Plumbing system in disrepair./back kitchen hand sink not working. Employees must use cook line hand sink until back hand sink repaired. **Warning**
- 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues./wait station reach in cooler with excessive standing water.
- 25-05-4:Basic - Single-service articles improperly stored./cases of single service bowls and cups on floor.
- 42-01-4:Basic - Wet mop not stored in a manner to allow the mop to dry.
- 21-04-4:Basic - Wiping cloth/towel used under cutting board./cook line prep table/removed immediately/ **Corrected On-Site** **Repeat Violation**
- 22-41-4:High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Bar and sweet shop chlorine at 0ppm. **Warning**
- 35A-02-6:High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area./observed one flying insect at sweet shop.
- 01B-02-5:High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cream 46F, cold holding overnight in sweet shop reach in cooler.
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit./ Cooked chicken wings 46F, less than 4 hours,walk in cooler moved to walk in freezer/temperature rechecked 38F. Cream 46F, cold holding overnight/sweet shop reach in cooler.
- 02C-03-5:Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening./cream in sweet shop reach in cooler with no date marked.
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. All white cutting boards soiled. Can opener soiled. Soda nozzles soiled.
- 16-37-1:Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths./chlorine and quat strips not available.
- 53A-05-6:Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/one manager certificate available but not on duty with four employees working in the kitchen.
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink./back kitchen hand sink.
- 31B-03-4:Intermediate - No soap provided at handwash sink. Back kitchen hand sink. Bar hand sink.
- 53B-13-5:Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233./missing at least three employee's training certificates/all worked more than 60 days.
Food safety inspection conducted on 12/26/2024 revealed 30 total violations (4 high priority, 7 intermediate, 19 basic).
Inspection on 7/17/2024
High Priority
0
Intermediate
2
Basic
12
Total
14
Disposition: Met Inspection Standards
Inspection Details:
- 14-01-5:Basic - - From initial inspection : Basic - Bowl or other container with no handle used to dispense food./bowl with no handle used to scoop pasta. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 14-09-4:Basic - - From initial inspection : Basic - Cutting board has cut marks and is no longer cleanable./kitchen wait station small white cutting board. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 13-04-4:Basic - - From initial inspection : Basic - Employee with no beard guard/restraint while engaging in food preparation./kitchen employees. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 13-03-4:Basic - - From initial inspection : Basic - Employee with no hair restraint while engaging in food preparation./several cooks cooking and preparing food with no hair restraint. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 14-11-5:Basic - - From initial inspection : Basic - Equipment in poor repair. Cook line reach in cooler right door broken/stored raw burger patties. Sweet shop reach in cooler right door broken/stored milk shake mix and milk. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 36-73-4:Basic - - From initial inspection : Basic - Floor soiled/has accumulation of debris./sweet shop dish machine area floor soiled. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 36-62-4:Basic - - From initial inspection : Basic - Light not functioning./one light bulb out, cook line. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 23-03-4:Basic - - From initial inspection : Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in cooler door soiled with black substances. Grease buildup under cook line grill. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 22-16-4:Basic - - From initial inspection : Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Cook line reach in cooler with standing water. Sweet shop reach in cooler with milk shake containers interior soiled. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 25-06-4:Basic - - From initial inspection : Basic - Single-service articles not stored inverted or protected from contamination./soda cup lid at the bar/ **Corrected On-Site** **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 36-27-5:Basic - - From initial inspection : Basic - Wall soiled with accumulated grease, food debris, and/or dust./back kitchen dish washing area/ **Repeat Violation** **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 02D-01-5:Basic - - From initial inspection : Basic - Working containers of food removed from original container not identified by common name./ Rowan sugar/sweet shop. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 31A-11-4:Intermediate - - From initial inspection : Intermediate - Handwash sink used for purposes other than handwashing./used ice cream scoop inside sweet shop hand sink. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
- 53B-13-5:Intermediate - - From initial inspection : Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233./missing 5 kitchen employee's training certificates. **Warning** - From follow-up inspection 2024-07-17: **Time Extended**
Food safety inspection conducted on 7/17/2024 revealed 14 total violations (0 high priority, 2 intermediate, 12 basic).
Inspection on 7/12/2024
High Priority
0
Intermediate
0
Basic
1
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- 36-27-5:Basic - - From initial inspection : Basic - Wall soiled with accumulated grease, food debris, and/or dust. -vinyl walls in warewashing area -wall at end of cookline - From follow-up inspection 2024-04-16: **Time Extended** - From follow-up inspection 2024-06-12: **Time Extended** - From follow-up inspection 2024-07-12: **Time Extended**
Food safety inspection conducted on 7/12/2024 revealed 1 total violations (0 high priority, 0 intermediate, 1 basic).
Inspection on 7/12/2024
High Priority
2
Intermediate
4
Basic
20
Total
26
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-01-5:Basic - Bowl or other container with no handle used to dispense food./bowl with no handle used to scoop pasta. **Warning**
- 14-09-4:Basic - Cutting board has cut marks and is no longer cleanable./kitchen wait station small white cutting board. **Warning**
- 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils./two open drinks on kitchen prep table and shelf/ **Corrected On-Site** **Warning**
- 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items./employee's back pack stored next to cleaned plate, cook line prep area shelf. **Warning**
- 13-04-4:Basic - Employee with no beard guard/restraint while engaging in food preparation./kitchen employees. **Warning**
- 13-03-4:Basic - Employee with no hair restraint while engaging in food preparation./several cooks cooking and preparing food with no hair restraint. **Warning**
- 14-11-5:Basic - Equipment in poor repair. Cook line reach in cooler right door broken/stored raw burger patties. Sweet shop reach in cooler right door broken/stored milk shake mix and milk. **Warning**
- 36-73-4:Basic - Floor soiled/has accumulation of debris./sweet shop dish machine area floor soiled. **Warning**
- 08B-47-4:Basic - Food not stored at least 6 inches off of the floor./several containers of icing, sweet shop/ **Corrected On-Site** **Warning**
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses./ **Corrected On-Site** **Warning**
- 36-62-4:Basic - Light not functioning./one light bulb out, cook line. **Warning**
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in cooler door soiled with black substances. Grease buildup under cook line grill. **Warning**
- 12B-13-4:Basic - Opened employee beverage container in a cold holding unit with food to be served to customers./opened bottle drink in end of cook line reach in cooler/ **Corrected On-Site** **Warning**
- 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Cook line reach in cooler with standing water. Sweet shop reach in cooler with milk shake containers interior soiled. **Warning**
- 21-44-1:Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles./sanitizing bucket stored next to waffle maker/wait station. **Corrected On-Site** **Warning**
- 25-06-4:Basic - Single-service articles not stored inverted or protected from contamination./soda cup lid at the bar/ **Corrected On-Site** **Warning**
- 36-27-5:Basic - Wall soiled with accumulated grease, food debris, and/or dust./back kitchen dish washing area/ **Repeat Violation** **Warning**
- 21-08-4:Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength./quaternary 0ppm/under back kitchen prep table. **Warning**
- 21-04-4:Basic - Wiping cloth/towel used under cutting board./cook line prep table. **Corrected On-Site** **Warning**
- 02D-01-5:Basic - Working containers of food removed from original container not identified by common name./ Rowan sugar/sweet shop. **Warning**
- 22-41-4:High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Kitchen and bar dish machine/both chlorine 0ppm. **Warning**
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw burger patties 50F/cook line reach in cooler. Milk 56F, milk shake mix 52F/sweet shop. Waffle batter 55F, kitchen wait station. All cold holding under 4 hours per chef/moved to other coolers for temperature recovery **Corrective Action Taken** **Warning**
- 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing./used ice cream scoop inside sweet shop hand sink. **Warning**
- 31B-05-4:Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels./back kitchen hand sink. **Warning**
- 53B-13-5:Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233./missing 5 kitchen employee's training certificates. **Warning**
- 41-17-4:Intermediate - Spray bottle containing toxic substance not labeled./yellow liquid bottle not labeled/restaurant entrance. **Warning**
Food safety inspection conducted on 7/12/2024 revealed 26 total violations (2 high priority, 4 intermediate, 20 basic).