POLLO TROPICAL #108
730 Skymarks Drive
Jacksonville, Florida, 32218
Duval County County
Overall Food Safety Rating
★★½☆☆ (2.9/5)
Based on 6 health inspection reports
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All Inspection Reports
Inspection on 1/8/2025
High Priority
0
Intermediate
1
Basic
5
Total
6
Disposition: Met Inspection Standards
Inspection Details:
- 24-08-4:Basic - Equipment and utensils not properly air-dried - wet nesting. At dish area, metal pans stacked before air drying.
- 36-17-5:Basic - Floor tiles missing and/or in disrepair. At prep area, tiles in front of floor drain missing/cracked. Repeat Violation
- 36-73-4:Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line, floor behind equipment has build up. Repeat Violation
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. At cook line, 2 tongs hanging on grill shelf. Operator moved tongs. Corrected On-Site
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters over grill have grease build up. At prep area, scales on lower shelf soiled. At front line, reach-in cooler gaskets soiled. Repeat Violation
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At prep area, no paper towels at one handwash sink. Operator supplied. Corrected On-Site
Food safety inspection conducted on 1/8/2025 revealed 6 total violations (0 high priority, 1 intermediate, 5 basic).
Inspection on 7/23/2024
High Priority
2
Intermediate
0
Basic
3
Total
5
Disposition: Met Inspection Standards
Inspection Details:
- 36-17-5:Basic - Floor tiles missing and/or in disrepair. At prep area, floor drain has cracked/missing tiles. Operator stated they are waiting for repairs. Repeat Violation
- 36-73-4:Basic - Floors,walls and/or ceilings soiled/has accumulation of debris. At cook line, floors at under cooking equipment has grease build up. At cook line, hood system has build up. Scheduled to be serviced in 4 days. At triple sinks, ceiling vents have dust build up. Manager stated it is on today's cleaning schedule.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters have build up. Scheduled to be serviced in 4 days. Throughout kitchen and front line, multiple reach-in cooler and reach-in freezer gaskets soiled. At cook line, exterior of chicken cooler soiled. At fry station, side of fryer has grease build up Repeat Violation
- 03F-01-5:High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. At make line, times on cold unit are suppose to be 4 hours, time marked shows 4.75 hours at time of inspection.
- 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At cook line on top rack over grill, chicken (130F - Hot Holding).
Food safety inspection conducted on 7/23/2024 revealed 5 total violations (2 high priority, 0 intermediate, 3 basic).
Inspection on 1/26/2024
High Priority
1
Intermediate
1
Basic
3
Total
5
Disposition: Met Inspection Standards
Inspection Details:
- 36-17-5:Basic - Floor tiles missing and/or in disrepair. At floor drain in prep area, two tiles cracked/chipped
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters have grease build up. Throughout kitchen and front line, multiple reach-in cooler and reach-in freezer gaskets soiled. Repeat Violation
- 21-08-4:Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. In prep area, Sanitizer Bucket (Quaternary 0ppm). Operator made new bucket- retested Sanitizer Bucket (Quaternary 300ppm) Corrected On-Site
- 29-34-4:High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. At end of cook line, hose bibb with red hose attached missing backflow preventer.
- 27-16-4:Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. Handwash sink at end of cook line, no hot water per manager.
Food safety inspection conducted on 1/26/2024 revealed 5 total violations (1 high priority, 1 intermediate, 3 basic).
Inspection on 10/17/2023
High Priority
0
Intermediate
1
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 51-16-7:Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment removed dish machine and did not submit plan to do. Inspector spoke with plan review and was told establishment must submit plans to plan review. Warning - From follow-up inspection 2023-08-17: Plans still have not submitted AND approved. **Time Extended** - From follow-up inspection 2023-10-17: Dish machine is still not present. Plans still have not been submitted AND approved. Admin Complaint
Food safety inspection conducted on 10/17/2023 revealed 1 total violations (0 high priority, 1 intermediate, 0 basic).
Inspection on 8/17/2023
High Priority
0
Intermediate
1
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 51-16-7:Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment removed dish machine and did not submit plan to do. Inspector spoke with plan review and was told establishment must submit plans to plan review. Warning - From follow-up inspection 2023-08-17: Plans still have not submitted AND approved. **Time Extended**
Food safety inspection conducted on 8/17/2023 revealed 1 total violations (0 high priority, 1 intermediate, 0 basic).
Inspection on 8/15/2023
High Priority
3
Intermediate
3
Basic
10
Total
16
Disposition: Follow-up Inspection Required
Inspection Details:
- 36-36-4:Basic - Ceiling tile missing. In dry storage area of kitchen.
- 21-19-4:Basic - Clean wiping cloth supply not properly stored. Red sanitizer bucket stored on counter in drive through area next to single use cups. Bucket moved and stored correctly. Corrected On-Site
- 14-09-4:Basic - Cutting board has cut marks and is no longer cleanable. Multiple colored cutting boards near triple sink.
- 24-08-4:Basic - Equipment and utensils not properly air-dried - wet nesting. Clean storage pans stored on rack/shelf near dish area.
- 16-13-5:Basic - Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. Employee just rinsing off soiled items. Manager coached employee on proper ware washing procedures. **Corrective Action Taken**
- 36-22-4:Basic - Floor area(s) covered with standing water. Near front counter. Water removed. Corrected On-Site
- 33-29-4:Basic - Grease receptacle lid open, broken, or missing. Lid open for grease receptacle outside establishment. Lid closed. Corrected On-Site
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Area below hand washing sink in drive through area. Multiple gaskets for reach in coolers in kitchen. Repeat Violation
- 33-16-4:Basic - Open dumpster lid. Dumpsters outside of establishment. Lids closed. Corrected On-Site Repeat Violation
- 25-22-4:Basic - Single-service articles stored next to handwash/food preparation sink exposed to splash. To go cups behind hand washing sink in drive through area. Cups moved and stored correctly. Corrected On-Site
- 12A-13-4:High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee washing dishes in triple sink, handling soiled items, and removing now sanitized items without washing hands. Manager coached employee on proper hand washing procedures. **Corrective Action Taken** Repeat Violation Admin Complaint
- 01B-02-5:High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In front counter reach in cooler, 14 cream desserts 54F stored overnight. Ambient air temperature in reach in cooler 55F. Items discarded. See stop sale.
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In walk in cooler, chicken, beef, and cut tomatoes 45F. Door for walk in cooler constantly opened during prep and lunch rush. Items away from door 41F or below. Door kept closed. Items rechecked at end of inspection 42F. In front counter reach in cooler, 14 cream desserts 54F stored overnight. Ambient air temperature in reach in cooler 55F. Items discarded. See stop sale. **Corrective Action Taken** Repeat Violation Admin Complaint
- 11-27-4:Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written plan available. Inspector emailed Form 5030-104. **Corrective Action Taken**
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. White cutting board in back prep area of kitchen. Bottom of stand up reach in cooler by grill. Repeat Violation
- 51-16-7:Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment removed dish machine and did not submit plan to do. Inspector spoke with plan review and was told establishment must submit plans to plan review. Warning
Food safety inspection conducted on 8/15/2023 revealed 16 total violations (3 high priority, 3 intermediate, 10 basic).