JACKSONVILLE HILTON GARDEN INN
9745 Gate Parkway
Jacksonville, Florida, 32246
Duval County County
Overall Food Safety Rating
★★★☆☆ (3.1/5)
Based on 10 health inspection reports
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All Inspection Reports
Inspection on 3/14/2025
High Priority
0
Intermediate
3
Basic
3
Total
6
Disposition: Follow-up Inspection Required
Inspection Details:
- 08B-38-4:Basic - Food stored on floor. Bag of flour stored on floor in dry storage room. Employee properly stored Corrected On-Site
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in double door reach in freezer
- 25-05-4:Basic - Single-service articles improperly stored. Case of to go lids stored on floor in dry storage room. Employee properly stored Corrected On-Site
- 53A-01-7:Intermediate - Manager or person in charge lacking proof of food manager certification. Person in charge unable to provide proof of manager certification. Manager office is lock Repeat Violation Admin Complaint
- 53B-02-5:Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has 2 total food handler employees hired over 60 days and person in charge unable to provide proof of training. Manager not present and office with paperwork is lock Warning
- 11-26-1:Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 2 total food handler employees hired and person in charge unable to provide proof of form. Manager not present and office with paperwork is lock Warning
Food safety inspection conducted on 3/14/2025 revealed 6 total violations (0 high priority, 3 intermediate, 3 basic).
Inspection on 1/13/2025
High Priority
0
Intermediate
1
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 53A-01-7:Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class Warning - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-10-16: Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-12-09: Still the same Operator has upcoming class to take test **Time Extended** - From follow-up inspection 2025-01-13: Still the same. No proof of manager certification and no other certified manager employed at this establishment Admin Complaint
Food safety inspection conducted on 1/13/2025 revealed 1 total violations (0 high priority, 1 intermediate, 0 basic).
Inspection on 12/9/2024
High Priority
0
Intermediate
1
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 53A-01-7:Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class Warning - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-10-16: Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-12-09: Still the same Operator has upcoming class to take test **Time Extended**
Food safety inspection conducted on 12/9/2024 revealed 1 total violations (0 high priority, 1 intermediate, 0 basic).
Inspection on 10/16/2024
High Priority
0
Intermediate
1
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 53A-01-7:Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class Warning - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-10-16: Operator still has time frame to be in compliance **Time Extended**
Food safety inspection conducted on 10/16/2024 revealed 1 total violations (0 high priority, 1 intermediate, 0 basic).
Inspection on 10/8/2024
High Priority
1
Intermediate
1
Basic
0
Total
2
Disposition: Follow-up Inspection Required
Inspection Details:
- 22-49-4:High Priority - - From initial inspection : High Priority - Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine at 0ppm while in use. Operator has service call and is using dish machine to wash and rinse but use three compartment sink to sanitize **Corrective Action Taken** Warning - From follow-up inspection 2024-10-08: Still the same. Operator had technician out to fix unit but still need work. Operator using 3 comp sink. 7 day time extension given **Time Extended**
- 53A-01-7:Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class Warning - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended**
Food safety inspection conducted on 10/8/2024 revealed 2 total violations (1 high priority, 1 intermediate, 0 basic).
Inspection on 10/1/2024
High Priority
1
Intermediate
1
Basic
4
Total
6
Disposition: Follow-up Inspection Required
Inspection Details:
- 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile in kitchen with dust build up
- 24-05-4:Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean plates not inverted on dry storage rack in kitchen
- 13-03-4:Basic - Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. Single tong stored on oven door handle. Employee removed Corrected On-Site
- 22-49-4:High Priority - Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine at 0ppm while in use. Operator has service call and is using dish machine to wash and rinse but use three compartment sink to sanitize **Corrective Action Taken** Warning
- 53A-01-7:Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class Warning
Food safety inspection conducted on 10/1/2024 revealed 6 total violations (1 high priority, 1 intermediate, 4 basic).
Inspection on 3/11/2024
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 3/11/2024 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 1/8/2024
High Priority
3
Intermediate
1
Basic
0
Total
4
Disposition: Follow-up Inspection Required
Inspection Details:
- 08A-05-6:High Priority - - From initial inspection : High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over cooked prep chicken breast on shelf in small glass single door cooler on cook line. Raw bacon stored over liquid eggs carton in make table to reach in cooler on cook line. All items properly stored by employee Corrected On-Site Warning - From follow-up inspection 2024-01-08: Raw bacon in reach in make table cooler stored over prep pancake mix batter. Employee properly stored Admin Complaint Corrected On-Site
- 02C-01-5:High Priority - - From initial inspection : High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded Warning - From follow-up inspection 2024-01-08: Operator has 3 containers of prep food stored in reach in coolers all labeled with date marked 12-27-23. All are stop sale issued. Employee discarded. 1 quart of mashed potatoes 4 quarts of mushroom soup 2 quarts of cooked noodles Admin Complaint
- 01B-13-4:High Priority - - From initial inspection : High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded Warning - From follow-up inspection 2024-01-08: Operator has 3 containers of prep food stored in reach in coolers all labeled with date marked 12-27-23. All are stop sale issued. Employee discarded. 1 quart of mashed potatoes 4 quarts of mushroom soup 2 quarts of cooked noodles Admin Complaint
- 51-16-7:Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file. Warning - From follow-up inspection 2024-01-08: Still the same. Spoke to Tallahassee and operator has not submitted any plans Admin Complaint
Food safety inspection conducted on 1/8/2024 revealed 4 total violations (3 high priority, 1 intermediate, 0 basic).
Inspection on 1/8/2024
High Priority
0
Intermediate
2
Basic
8
Total
10
Disposition: Follow-up Inspection Required
Inspection Details:
- 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile with dust on cook line above make table reach in cooler Repeat Violation
- 06-09-1:Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Commercially package fish stored in container in small glass reach in cooler on cook line Repeat Violation
- 14-09-4:Basic - Cutting board has cut marks and is no longer cleanable. Make table at cook line with cutting board with excessive cut marks Repeat Violation
- 13-04-4:Basic - Employee with no beard guard/restraint while engaging in food preparation. Employee with facial beard preparing food with no beard guard Repeat Violation
- 14-11-5:Basic - Equipment in poor repair. Upright double torn reach in cooler #B with torn gasket on right door
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in back of both small glass reach in coolers on cook line Repeat Violation
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Make table reach in cooler on cook line with soiled gasket Repeat Violation
- 12B-13-4:Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Open employee drink bottle stored in upright double door reach in cooler next to restaurant food Repeat Violation
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at cook line hand wash sink. Employee provided Corrected On-Site Repeat Violation
- 51-16-7:Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file. This violation was cited on last inspection and no changes at call back inspection. Administrative complaint given on call back inspection. Sent operator email from Plan Review from 11-8-23 with information below "For plan review you will need to complete and submit the attached application above along with your revised plan and a copy of your current menu." Repeat Violation Admin Complaint
Food safety inspection conducted on 1/8/2024 revealed 10 total violations (0 high priority, 2 intermediate, 8 basic).
Inspection on 11/6/2023
High Priority
4
Intermediate
3
Basic
11
Total
18
Disposition: Follow-up Inspection Required
Inspection Details:
- 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile and vent with dust build up in kitchen near cook line area over prep area and near equipment dry storage Repeat Violation
- 06-09-1:Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Raw commercially packaged fish stored in small glass reach in cooler on cook line
- 14-09-4:Basic - Cutting board has cut marks and is no longer cleanable. White cutting board at make table reach in cooler
- 13-03-4:Basic - Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint in kitchen Repeat Violation
- 08B-38-4:Basic - Food stored on floor. Case of cooking oil stored on floor in back storage food area
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In small single door reach in cooler on cook line. In upright single door reach in cooler in kitchen. Ice build up in back fan cover area and shelf Repeat Violation
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. Tongs stored on oven door handle on cook line
- 10-01-5:Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Employee removed Corrected On-Site
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Reach in make table cooler gasket soiled
- 12B-13-4:Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Open employee drink can stored next to restaurant food in small single door reach in cooler on cook line. Employee removed Corrected On-Site
- 25-05-4:Basic - Single-service articles improperly stored. Napkins stored on floor in back storage food area
- 08A-05-6:High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over cooked prep chicken breast on shelf in small glass single door cooler on cook line. Raw bacon stored over liquid eggs carton in make table to reach in cooler on cook line. All items properly stored by employee Corrected On-Site Warning
- 02C-01-5:High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded Warning
- 01B-13-4:High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded Warning
- 41-10-4:High Priority - Toxic substance/chemical improperly stored. Yellow solution sanitizer spray bottle stored on prep table in kitchen next to food. Employee removed Corrected On-Site Warning
- 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing. Equipment stored in hand wash sink on cook line. Employee removed Corrected On-Site
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on cook line. Employee provided paper towel Corrected On-Site
- 51-16-7:Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file. Warning
Food safety inspection conducted on 11/6/2023 revealed 18 total violations (4 high priority, 3 intermediate, 11 basic).