HILTON GARDEN INN JACKSONVILLE DOWNTOWN SOUTHBANK
1201 Kings Avenue
Jacksonville, Florida, 32207
San Marco
Duval County County
Overall Food Safety Rating
★★☆☆☆ (2.1/5)
Based on 7 health inspection reports
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All Inspection Reports
Inspection on 3/12/2025
High Priority
1
Intermediate
4
Basic
8
Total
13
Disposition: Met Inspection Standards
Inspection Details:
- 29-18-4:Basic - Drain cover(s) missing. Mop sink, placed it by manager Corrected On-Site
- 13-04-4:Basic - Employee with no beard guard/restraint while engaging in food preparation. Cook cooking
- 36-24-5:Basic - Hole in or other damage to wall. By upright cooler, manager fixed it Corrected On-Site
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. On oven handle, manager moved it Corrected On-Site Repeat Violation
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelf in walk in cooler and hand sink at bar Repeat Violation
- 14-33-4:Basic - Reach-in cooler shelves with rust that has pitted the surface. Upright cooler
- 25-32-4:Basic - Reuse of single-service or single-use articles. Washes and cut strawberries placed in same container they came dirty, explained to operator
- 29-11-4:Basic - Water leaking from pipe and/or faucet/handle. Faucet in triple sink
- 01B-24-5:High Priority - Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. Mashed potatoes made on 2/28, employee discarded it, 1/2 cup Corrected On-Site
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. 2 hand sinks in kitchen, employee placed some Corrected On-Site
- 11-26-1:Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For 3 new employees
- 31B-03-4:Intermediate - No soap provided at handwash sink. All 3 hand sinks in kitchen, employee placed some Corrected On-Site
- 53B-14-5:Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. 3 expired in 2024
Food safety inspection conducted on 3/12/2025 revealed 13 total violations (1 high priority, 4 intermediate, 8 basic).
Inspection on 10/15/2024
High Priority
2
Intermediate
0
Basic
0
Total
2
Disposition: Follow-up Inspection Required
Inspection Details:
- 03A-03-5:High Priority - - From initial inspection : High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. 60f shelled eggs in prep cooler, less than 4 hrs, employee placed them in freezer to cool down **Corrective Action Taken** Warning - From follow-up inspection 2024-10-15: 57f shelled egg in prep reach in cooler, less than 4 hrs, employee iced it down, cooler at 63f Admin Complaint
- 03A-02-5:High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 60f cooked sausage, ham, cheese cooked chicken, wings, raw steak, in prep reach in cooler overnight, some relocated to freezer to cool down and some stop sale, discarded, 55f cut tomatoes by prep filler, siting on ice, placed them in coolers, less than 4 hrs **Corrective Action Taken** Warning - From follow-up inspection 2024-10-15: 57f sausage, shredded cheese, ham, and liquid eggs in prep reach in cooler not working, less than 4 hrs, employee iced them down, cooler at 63f Admin Complaint
Food safety inspection conducted on 10/15/2024 revealed 2 total violations (2 high priority, 0 intermediate, 0 basic).
Inspection on 10/7/2024
High Priority
3
Intermediate
4
Basic
6
Total
13
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-01-5:Basic - Bowl or other container with no handle used to dispense food. On sugar, removed by employee Corrected On-Site Repeat Violation
- 51-11-4:Basic - Carbon dioxide/helium tanks not adequately secured. By rear door Repeat Violation
- 12B-07-4:Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On prep table, employee moved it to bottom shelf Corrected On-Site
- 10-12-5:Basic - In-use ice scoop stored on soiled surface between uses. Blue container dirty, employee placed it by dish machine **Corrective Action Taken** Repeat Violation
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. On oven handle, employee removed them Corrected On-Site
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan by cook line
- 08B-02-4:High Priority - Displayed food not properly protected from contamination. Cut fruits at front counter self service, sneeze guard broke, ordered another one
- 03A-03-5:High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. 60f shelled eggs in prep cooler, less than 4 hrs, employee placed them in freezer to cool down **Corrective Action Taken** Warning
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 60f cooked sausage, ham, cheese cooked chicken, wings, raw steak, in prep reach in cooler overnight, some relocated to freezer to cool down and some stop sale, discarded, 55f cut tomatoes by prep filler, siting on ice, placed them in coolers, less than 4 hrs **Corrective Action Taken** Warning
- 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing. Pitcher in hand sink at bar, employee moved it Corrected On-Site Repeat Violation
- 02C-02-5:Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Brie cheese opened a couple of days ago, employee wrote date on Corrected On-Site
- 31B-06-4:Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. Hand sink at cook line, employee placed some next to hand sink Corrected On-Site
- 41-17-4:Intermediate - Spray bottle containing toxic substance not labeled. Under prep table, back prep area, labeled air freshener, also a couple at bar Corrected On-Site Repeat Violation
Food safety inspection conducted on 10/7/2024 revealed 13 total violations (3 high priority, 4 intermediate, 6 basic).
Inspection on 3/4/2024
High Priority
1
Intermediate
5
Basic
9
Total
15
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-01-5:Basic - Bowl or other container with no handle used to dispense food. On sugar, employee moved it Corrected On-Site
- 51-11-4:Basic - Carbon dioxide/helium tanks not adequately secured. In storage area
- 06-09-1:Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Mgr punctured 3 of them that were missed **Corrective Action Taken** Repeat Violation
- 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Backpack on prep table, employee moved it Corrected On-Site Repeat Violation
- 08B-38-4:Basic - Food stored on floor. Box with food in walk in freezer Repeat Violation
- 10-12-5:Basic - In-use ice scoop stored on soiled surface between uses. Blue container is dirty, employee placed it by triple sink to be washed **Corrective Action Taken**
- 10-20-4:Basic - In-use tongs stored on equipment door handle between uses. On oven handle, employee moved them Corrected On-Site
- 22-08-4:Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave Repeat Violation
- 14-33-4:Basic - Reach-in cooler shelves with rust that has pitted the surface. Upright cooler Repeat Violation
- 08A-05-6:High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shelled eggs on shelf above veggies, employee rearranged upright cooler Corrected On-Site Admin Complaint
- 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing. Cup in hand sink at bar, removed by employee Corrected On-Site
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At bar
- 31B-03-4:Intermediate - No soap provided at handwash sink. At bar Repeat Violation
- 02B-02-5:Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. For breakfast menu, email and posted Corrected On-Site
- 41-17-4:Intermediate - Spray bottle containing toxic substance not labeled. 2 at bar, cleaners by employee Repeat Violation
Food safety inspection conducted on 3/4/2024 revealed 15 total violations (1 high priority, 5 intermediate, 9 basic).
Inspection on 10/11/2023
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 10/11/2023 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 10/6/2023
High Priority
1
Intermediate
0
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 03A-02-5:High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 54-56f liquid eggs, milk, heavy cream, cheeses, cut melon, pimento cheese, mashed potatoes, yogurts, lunchables, sausage, boiled eggs, raw salmon, raw hamburgers in walk in cooler, overnight, stop sale Warning - From follow-up inspection 2023-10-06: 50-53f yogurts, butter, cheeses, cut lettuce in walk in cooler Admin Complaint
Food safety inspection conducted on 10/6/2023 revealed 1 total violations (1 high priority, 0 intermediate, 0 basic).
Inspection on 10/5/2023
High Priority
8
Intermediate
6
Basic
15
Total
29
Disposition: Follow-up Inspection Required
Inspection Details:
- 24-26-4:Basic - Clean equipment/utensils not stored at least 6 inches above the floor. Lid for fryer, mgr placed it by dish washing area to be washed **Corrective Action Taken**
- 24-06-4:Basic - Clean utensils or equipment stored in dirty drawer or rack. Ice scoop holder, employee placed them in dish washing area **Corrective Action Taken**
- 06-09-1:Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Employee punctured them Corrected On-Site
- 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cellphone on prep table, he moved it Corrected On-Site
- 14-11-5:Basic - Equipment in poor repair. Gasket in reach in cooler, cook line
- 08B-38-4:Basic - Food stored on floor. Salt bags in water heater room
- 22-08-4:Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave, employee cleaned it Corrected On-Site Repeat Violation
- 51-13-4:Basic - No Heimlich maneuver/choking sign posted. Emailed one Corrected On-Site
- 51-18-6:Basic - No copy of latest inspection report available.
- 31B-04-4:Basic - No handwashing sign provided at a hand sink used by food employees. Hand sink at bar, emailed one
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket in prep cooler by cook line Repeat Violation
- 14-33-4:Basic - Reach-in cooler shelves with rust that has pitted the surface. Upright cooler by cook line
- 25-06-4:Basic - Single-service articles not stored inverted or protected from contamination. Too many filters on top of coffee machine, employee placed them under overhead protection Corrected On-Site
- 21-12-4:Basic - Wet wiping cloth not stored in sanitizing solution between uses. Towel not immersed in sanitizer, employee added more solution Corrected On-Site
- 02D-01-5:Basic - Working containers of food removed from original container not identified by common name. Bulk container with brown and white powdery, employee wrote name on Corrected On-Site
- 08B-02-4:High Priority - Displayed food not properly protected from contamination. Granola and nots night under sneeze guard or hinged lid at self serve buffet area, brown sugar raisins, employee moved them Corrected On-Site
- 12A-27-4:High Priority - Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. Employee cracked eggs then grabbed plate and was going to grab cheese so I explained to him, he washed hands Corrected On-Site Warning
- 12A-17-4:High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. Employee washed hands for 6 seconds between raw eggs and cheese, explained and he washed hands again properly Corrected On-Site Warning
- 08A-02-6:High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Uncooked chicken on shelf above fries, both open in freezer by cook line, employee rearrange Corrected On-Site
- 08A-20-5:High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw hamburgers on shelf above raw salmon, employee rearranged cooler by cook line Corrected On-Site
- 03A-03-5:High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. 60f shelled eggs, in walk in cooler, overnight, stop sale Warning
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 54-56f liquid eggs, milk, heavy cream, cheeses, cut melon, pimento cheese, mashed potatoes, yogurts, lunchables, sausage, boiled eggs, raw salmon, raw hamburgers in walk in cooler, overnight, stop sale Warning
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Should be on red hanging hose side of splitter
- 53A-03-7:Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. Jeffrey Mercado took test on 9/30/18
- 16-62-1:Intermediate - No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. None
- 31B-03-4:Intermediate - No soap provided at handwash sink. Hand sink by cook line, employee placed some Corrected On-Site
- 03F-10-5:Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Has times by food items, but no procedure, emailed one
- 53B-14-5:Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. 2 employees, one in 2022 and one in early 2023
- 41-17-4:Intermediate - Spray bottle containing toxic substance not labeled. Yellow substance at bar, employee write cleaner Corrected On-Site
Food safety inspection conducted on 10/5/2023 revealed 29 total violations (8 high priority, 6 intermediate, 15 basic).