FREDDY'S FROZEN CUSTARD & STEAKBURGERS
4458 Town Center Parkway
Jacksonville, Florida, 32246
Duval County County
Overall Food Safety Rating
★★★☆☆ (3.0/5)
Based on 7 health inspection reports
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All Inspection Reports
Inspection on 4/25/2025
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 4/25/2025 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 2/20/2025
High Priority
1
Intermediate
1
Basic
0
Total
2
Disposition: Follow-up Inspection Required
Inspection Details:
- 29-42-4:High Priority - - From initial inspection : High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. Repeat Violation Admin Complaint - From follow-up inspection 2025-02-20: At callback no change Admin Complaint
- 53B-01-5:Intermediate - - From initial inspection : Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training. Warning - From follow-up inspection 2025-02-20: At callback no change. Operator stated today is her first day at this location and was unaware of a callback for employee training. Time extension to give new operator to locate or do food safety training. **Time Extended**
Food safety inspection conducted on 2/20/2025 revealed 2 total violations (1 high priority, 1 intermediate, 0 basic).
Inspection on 12/16/2024
High Priority
3
Intermediate
2
Basic
2
Total
7
Disposition: Follow-up Inspection Required
Inspection Details:
- 40-06-5:Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal belonging stored on prep table next to single use gloves and on shelf in dry food storage next to container of sugar. Operator removed cell phones from both areas. Corrected On-Site
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Repeat Violation
- 22-41-4:High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) observed bucket of sanitize solution empty. Operator is reaching out to another location to borrow some. Operator set up triple sink for sanitizing until product arrives. **Corrective Action Taken** Repeat Violation Admin Complaint
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cheesecake bites (50-52F - Cold Holding) near custard making machine. Operator stated she observed cooler not plugged in about 30 minutes prior. Operator placed cheesecake bites into nearby freezer to chill. Also, sliced Swiss cheese (48-49F - Cold Holding) in top of flip top reach-in cooler at sandwich making station. Cook stated lid was opened for about an hour during lunch rush. Operator removed cheese and placed in walk-in-cooler to chill. **Corrective Action Taken** Repeat Violation Admin Complaint
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. Repeat Violation Admin Complaint
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispensing soda machines in dining area soiled. Also, cutting board on reach-in cooler on cook line soiled/ stained. Repeat Violation
- 53B-01-5:Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training. Warning
Food safety inspection conducted on 12/16/2024 revealed 7 total violations (3 high priority, 2 intermediate, 2 basic).
Inspection on 3/11/2024
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 3/11/2024 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 3/7/2024
High Priority
5
Intermediate
1
Basic
4
Total
10
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-01-5:Basic - Bowl or other container with no handle used to dispense food. Cup without handle used to dispense fry seasoning in cabinet next to cook line. Also, cup without handle used to dispense candy pies in walk-in-cooler. Operator removed cups from seasoning and candy containers. Corrected On-Site
- 14-74-7:Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler on cookline next to grill unable to maintain temperature of 41F and lower. Observed large mass of ice on back interior of cooler. Ambient temperature 54F. Also, reach-in cooler at end of cookline across from hand wash sink unable to maintain temperature of 41F and below. Ambient temperature 46F. Observed standing water on bottom ride side of cooler. Warning
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Also, gasket on reach-in cooler across from dishwashing machine soiled. Also, filters under hood area above fryers soiled. Repeat Violation
- 22-16-4:Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of Reach-in cooler across from dishwashing machine soiled. Also, flip top reach-in coolers on cookline soiled, including area in back of top flip top lid. Has accumulation of food debris.
- 22-41-4:High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) operator ran machine a couple of times but still 0ppm. Discussed with operator about using triple sink until dishwashing machine is able to sanitize properly. Warning
- 12A-29-4:High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee wearing gloves dropped bun on floor and picked it up with gloved hand and threw away, then grabbed another bun without washing hands after touching dirty surface. Operator spoke to employee and employee washed hands. **Corrective Action Taken**
- 01B-03-5:High Priority - Stop Sale issued due to adulteration of food product. Employee wearing gloves dropped bun on floor and picked it up with gloved hand and threw away, then grabbed another bun without washing hands after touching dirty surface. Operator spoke to employee and employee washed hands.
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (45-46F - Cold Holding); hot dogs (60F - Cold Holding) in top of flip top reach-in cooler next to grill. Employee stated items were placed in cooler before lunch. Employee stated the lid was left open for lunch. Observed ice build up in bottom of reach-in cooler. Also, cut lettuce (46F - Cold Holding); cut tomatoes (45F - Cold Holding); sliced pepper jack cheese (46F - Cold Holding);in flip top reach-in cooler across from hand wash sink on cookline. Employee stated lid usually stays closed but lid was left open during lunch. Observed standing water in bottom of cooler. Operator had lids closed on both reach-in coolers. Inspector discussed putting ice on TCS foods to help chill or move to nearby cooler that is able to maintain temperatures of 41F and below. Repeat Violation Admin Complaint
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board on cookline next to grill soiled/ stained. Also, portable red cutting board near clean storage area soiled/stained.
Food safety inspection conducted on 3/7/2024 revealed 10 total violations (5 high priority, 1 intermediate, 4 basic).
Inspection on 9/7/2023
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 9/7/2023 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 8/22/2023
High Priority
2
Intermediate
2
Basic
5
Total
9
Disposition: Follow-up Inspection Required
Inspection Details:
- 36-34-5:Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed multiple ceiling vents soiled through out kitchen. Repeat Violation
- 29-18-4:Basic - Drain cover(s) missing. Observed drain cover missing at mop sink and drain near dry storage. Manager was able to provide drain covers. Corrected On-Site Repeat Violation
- 13-03-4:Basic - Employee with no hair restraint while engaging in food preparation. Observed employee engaging in food preparation without hair restraint.
- 14-11-5:Basic - Equipment in poor repair. Observed door gasket torn on reach in cooler at entrance of kitchen. Observed cutting board on flip top cooler deeply grooved at entrance of kitchen. Repeat Violation
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed walk-in cooler door gasket soiled. Repeat Violation
- 35A-02-6:High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect at mop sink.
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cut Tomatoes (44F - Cold Holding); Cut lettuce (45F - Cold Holding); Sliced cheese (44F - Cold Holding) in flip top cooler. Manager placed tomatoes,lettuce and cheese in walk-in cooler. Took second temperature of TCS foods at 43F and below. Corrected On-Site Repeat Violation Admin Complaint
- 53B-01-5:Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed no required state approved employee training provided for any employees. Warning
- 02C-02-5:Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Observed ready to eat custard in display cooler in dining without time mark. Manager placed time mark on custard. Corrected On-Site
Food safety inspection conducted on 8/22/2023 revealed 9 total violations (2 high priority, 2 intermediate, 5 basic).