DAIRY QUEEN 43205
9012 New Kings Road
Jacksonville, Florida, 32219
Duval County County
Overall Food Safety Rating
★★½☆☆ (2.5/5)
Based on 9 health inspection reports
Location Map
Loading map...
Nearby Locations
All Inspection Reports
Inspection on 2/13/2025
High Priority
1
Intermediate
0
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 35A-02-7:High Priority - - From initial inspection : High Priority - Live, small flying insects found 1 live flying insect found by dish area. 4 live flying insects by front registers under counter. 1 live flying insect by blizzard machine near drive thru. Warning - From follow-up inspection 2025-02-13: Observed 1 live fly by handwash sink by cook line. Observed 1 live fly by drive thru window. Admin Complaint
Food safety inspection conducted on 2/13/2025 revealed 1 total violations (1 high priority, 0 intermediate, 0 basic).
Inspection on 2/10/2025
High Priority
5
Intermediate
4
Basic
15
Total
24
Disposition: Follow-up Inspection Required
Inspection Details:
- 35A-06-4:Basic - Accumulation of dead or trapped birds, insects, rodents, or other pests, in control devices. On lower shelf of front counter, observed 4 dead roaches in two glue traps. Employee discarded traps. Corrected On-Site
- 14-01-5:Basic - Bowl or other container with no handle used to dispense food. On storage shelf in back of kitchen, container of salt with single use bowl in it. Employee removed bowl. Corrected On-Site
- 14-45-4:Basic - Cardboard used to line nonfood-contact shelves. On storage shelf in back of kitchen cardboard used as dividers between single service items. At front counter area, plastic sign board used as back splash. Board has hollow core resulting in gaps with food debris.
- 32-12-6:Basic - Covered waste receptacle not provided in women's bathroom. In shared bathroom, little stall in women's room does not have covered trash can.
- 50-09-4:Basic - Current Hotel and Restaurant license not displayed. License displayed expired June 1, 2024.
- 24-08-4:Basic - Equipment and utensils not properly air-dried - wet nesting. Multiple pans and containers in dish area stacked before air drying.
- 14-38-4:Basic - Food storage container/container lid cracked or broken. One Ice bucket cracked on side.
- 02D-03-4:Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area in reach in freezer, tubs of ice cream is missing date prepared and address of establishment.
- 33-11-4:Basic - Missing drain plug at dumpster.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets through out establishment have build up of food debris. On shelf by back door, plastic drawer units have soiled exteriors. Exterior lip on ice machine has build up of lime scale. On soda machine by drive thru, bottom of soda heads dirty. Repeat Violation
- 25-06-4:Basic - Single-service articles not stored inverted or protected from contamination. Multiple stacks of to go lids throughout front service area not inverted. Repeat Violation
- 42-03-5:Basic - Storage of maintenance equipment/tools in areas that may result in cross contamination of food, equipment, utensils, linens and/or single-service and single-use articles. At prep table in kitchen, multiple tools stored on lower sauce stored next to chocolate sauce bottle.
- 22-16-4:Basic - Walk-in cooler interior/shelves have accumulation of soil residues. In walk-in cooler multiple shelves soiled.
- 42-01-4:Basic - Wet mop not stored in a manner to allow the mop to dry. By storage shelf in back of kitchen, mop bucket stored with water and mop in it. Repeat Violation
- 02D-01-5:Basic - Working containers of food removed from original container not identified by common name. On storage shelf in back of kitchen, container of salt not labeled. Employee labeled. Corrected On-Site
- 35A-02-7:High Priority - Live, small flying insects found 1 live flying insect found by dish area. 4 live flying insects by front registers under counter. 1 live flying insect by blizzard machine near drive thru. Warning
- 08A-02-6:High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on cook line, opened bag of raw chicken next to bag of fries and over top of open box of raw burgers. Operator moved chicken to bottom shelf. Corrected On-Site
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler near front counter area, milk (45F - Cold Holding. Employee stated milk places in cooler 3.75 hours prior. Employee stated lid open on cooler through lunch, also milk is in plastic container, milk receives no direct cold air. Employee moved to walk-in freezer, retemp after 15 minutes at 42. Corrected On-Site
- 41-10-4:High Priority - Toxic substance/chemical improperly stored. On shelf near swinging kitchen door, can of paint stored above bags of Oreo cookies. Corrected On-Site
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink, splitter added, missing back flow preventer on non chemical dispenser side with hose attached.
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board on front line flip top reach in cooler by ice cream machine soiled/stained. Repeat Violation
- 31A-11-4:Intermediate - Handwash sink used for purposes other than handwashing. Employee used handwash sink to rinse off blizzard machine part.
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at handwash sink by dish area and handwash sink by cook line.
- 53B-02-5:Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee present hired 2.5 months prior. No training certificate.
Food safety inspection conducted on 2/10/2025 revealed 24 total violations (5 high priority, 4 intermediate, 15 basic).
Inspection on 10/14/2024
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 10/14/2024 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 8/15/2024
High Priority
2
Intermediate
3
Basic
4
Total
9
Disposition: Follow-up Inspection Required
Inspection Details:
- 08B-38-4:Basic - Food stored on floor. In walk in cooler, three cases of ice cream on ground.
- 23-03-4:Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket of standing reach in freezer on make line has food debris. Portable fan on make line has dust build up.
- 25-06-4:Basic - Single-service articles not stored inverted or protected from contamination. At drive thru station, to go lids not inverted. Manager inverted lids. Corrected On-Site
- 42-01-4:Basic - Wet mop not stored in a manner to allow the mop to dry. Mop in bucket with dirty water. Not stored to dry properly.
- 01B-13-4:High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Open milk in reach in cooler on make line, manager unsure when milk was opened. Operator voluntarily discarded milk. Repeat Violation Admin Complaint
- 03B-01-6:High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At warming unit on make line, chicken tenders (110F - Hot Holding). Employee reheated tenders 158F. At steam table on make line, burger patty (128F - Hot Holding). Employee reheated burger 144F. Corrected On-Site
- 02C-03-5:Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Open milk in reach in cooler, manager unsure when milk was opened. Operator voluntarily discarded milk.
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Can opener blade soiled. Employee moved to triple sink to begin cleaning. **Corrective Action Taken**
- 53B-01-5:Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No employee has food handling training of any kind. Manager unaware employees handling food needed training. Warning
Food safety inspection conducted on 8/15/2024 revealed 9 total violations (2 high priority, 3 intermediate, 4 basic).
Inspection on 1/26/2024
High Priority
0
Intermediate
0
Basic
0
Total
1
Disposition: Met Inspection Standards
Inspection Details:
- N/A:No Violations Were Observed
Food safety inspection conducted on 1/26/2024 revealed 1 total violations (0 high priority, 0 intermediate, 0 basic).
Inspection on 1/25/2024
High Priority
8
Intermediate
1
Basic
7
Total
17
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-01-5:Basic - Bowl or other container with no handle used to dispense food. Plastic cup used as scoop for peanut topping at front counter. Cup discarded. Corrected On-Site
- 51-11-4:Basic - Carbon dioxide/helium tanks not adequately secured. Two tanks near walk in cooler. Tanks secured. Corrected On-Site
- 14-05-4:Basic - Cardboard used to line food-contact shelves. In walk in cooler, cardboard lining shelf where cheese is stored. Cardboard removed. Corrected On-Site
- 08B-38-4:Basic - Food stored on floor. In walk in freezer, case of chicken stored in floor.
- 14-69-4:Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In walk in freezer by condenser.
- 21-11-4:Basic - Sanitizing solution for wiping cloths not free of food debris and visible soil. Red sanitizer bucket on shelf below prep area near cook line. Solution discarded. Corrected On-Site
- 25-06-4:Basic - Single-service articles not stored inverted or protected from contamination. Large clear plastic tops stored on shelf by blast chiller. Lids inverted. Corrected On-Site
- 01B-01-4:High Priority - Dented/rusted cans present. See stop sale. One can of pineapple stored in back dry food storage area.
- 41-24-4:High Priority - Pesticide-emitting strip present in food prep/clean utensil area. Pest emitting strip hanging near dry storage area above single use items. Strip moved and stored correctly. Corrected On-Site
- 41-05-4:High Priority - Pesticide/insecticide labeled for household use only present in establishment. Two cans of household spray insecticide on she,f near rear exit door. Insecticide removed. Corrected On-Site
- 08A-02-6:High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on cook line, raw beef stored over ready to eat french fries. Items moved and stored correctly. Corrected On-Site
- 08A-05-6:High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. In walk in cooler, raw shelled eggs stored over ready to eat snickers topping. Items moved and stored correctly. Corrected On-Site
- 01B-02-5:High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler, hot dogs, cheese, coleslaw, cut lettuce, cut tomatoes, ranch dressing, white gravy 46F-50F. Operator does not know when items were removed from time control. Items discarded. See stop sale. Repeat Violation Admin Complaint
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler, hot dogs, cheese, coleslaw, cut lettuce, cut tomatoes, ranch dressing, white gravy 46F-50F. Operator does not know when items were removed from time control. Items discarded. See stop sale. Repeat Violation Admin Complaint
- 29-42-4:High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing at the end of the splitter for mop sink faucet where hose is attached. Breaker placed on. Corrected On-Site
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Hand washing sink in kitchen across from walk in cooler. Towels provided. Corrected On-Site Repeat Violation
- 45-02-4:Portable fire extinguisher gauge in red zone. For reporting purposes only. Fire extinguisher on floor in back kitchen area.
Food safety inspection conducted on 1/25/2024 revealed 17 total violations (8 high priority, 1 intermediate, 7 basic).
Inspection on 9/12/2023
High Priority
1
Intermediate
0
Basic
0
Total
1
Disposition: Follow-up Inspection Required
Inspection Details:
- 03A-02-5:High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day. Repeat Violation Admin Complaint - From follow-up inspection 2023-09-11: Hot dogs (47F - Cold Holding); cut tomatoes (48F - Cold Holding); pepper jack cheese (47F - Cold Holding); American cheese (47F - Cold Holding); white gravy (46F - Cold Holding); shredded lettuce (46F,47F - Cold Holding) all items in reach in cooler make table on cook line, per employee all items have been in reach in cooler since the previous without any additional preparation nor have the doors and lids been consistently opened for any length of time today. Admin Complaint - From follow-up inspection 2023-09-12: shredded cheddar cheese (44F - Cold Holding); cut tomatoes (45F - Cold Holding); slice cheese (45F - Cold Holding); shredded lettuce (45F - Cold Holding) all items in reach in cooler make table on cook line, per manager items where taken out of other cooler near drive through and placed in top section of cooler less then 30 minutes prior, all items placed in reach in freezer next to fryers Admin Complaint **Corrective Action Taken**
Food safety inspection conducted on 9/12/2023 revealed 1 total violations (1 high priority, 0 intermediate, 0 basic).
Inspection on 9/11/2023
High Priority
2
Intermediate
0
Basic
2
Total
4
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-74-7:Basic - - From initial inspection : Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Doors to reach in cooler make table on cook line do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place and per manager cooler broke sometime overtime and all cold holding temperature for all items in cooler are above 41F. Warning - From follow-up inspection 2023-09-11: Doors to reach in cooler make table on cook line do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place and per manager cooler has been freezing up, with all items in cooler above 41F, ambient temperature of cooler reaching 45F. Admin Complaint
- 35A-03-4:Basic - - From initial inspection : Basic - Dead insects on premises. 2 dead roaches next to bag in box soda rack by walk in cooler. 1 dead roach on lower shelve of prep table in drive through area. 2 dead roaches under front counter. Approximately 10 dead roaches in control devices under front counter. Approximately 12 dead flying insects on fly sticky tape hanging by door from front counter to prep area. Manager discarded all control devices and began cleaning up and discarding all dead insects during inspection. **Corrective Action Taken** Warning - From follow-up inspection 2023-09-11: 3 dead roaches inside sticky traps under front counter. 1 dead roach on floor in front of hand wash station in drive through area next to front counter, manager killed and cleaned up all dead. Admin Complaint **Corrective Action Taken**
- 01B-02-5:High Priority - - From initial inspection : High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day. - From follow-up inspection 2023-09-11: Hot dogs (47F - Cold Holding); cut tomatoes (48F - Cold Holding); pepper jack cheese (47F - Cold Holding); American cheese (47F - Cold Holding); white gravy (46F - Cold Holding); shredded lettuce (46F,47F - Cold Holding) all items in reach in cooler make table on cook line, per employee all items have been in reach in cooler since the previous without any additional preparation nor have the doors and lids been consistently opened for any length of time today. Admin Complaint
- 03A-02-5:High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day. Repeat Violation Admin Complaint - From follow-up inspection 2023-09-11: Hot dogs (47F - Cold Holding); cut tomatoes (48F - Cold Holding); pepper jack cheese (47F - Cold Holding); American cheese (47F - Cold Holding); white gravy (46F - Cold Holding); shredded lettuce (46F,47F - Cold Holding) all items in reach in cooler make table on cook line, per employee all items have been in reach in cooler since the previous without any additional preparation nor have the doors and lids been consistently opened for any length of time today. Admin Complaint
Food safety inspection conducted on 9/11/2023 revealed 4 total violations (2 high priority, 0 intermediate, 2 basic).
Inspection on 9/7/2023
High Priority
3
Intermediate
2
Basic
5
Total
10
Disposition: Follow-up Inspection Required
Inspection Details:
- 14-74-7:Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Doors to reach in cooler make table on cook line do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place and per manager cooler broke sometime overtime and all cold holding temperature for all items in cooler are above 41F. Warning
- 35A-03-4:Basic - Dead insects on premises. 2 dead roaches next to bag in box soda rack by walk in cooler. 1 dead roach on lower shelve of prep table in drive through area. 2 dead roaches under front counter. Approximately 10 dead roaches in control devices under front counter. Approximately 12 dead flying insects on fly sticky tape hanging by door from front counter to prep area. Manager discarded all control devices and began cleaning up and discarding all dead insects during inspection. **Corrective Action Taken** Warning
- 14-11-5:Basic - Equipment in poor repair. Door to reach in cooler make table do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place.
- 36-73-4:Basic - Floor soiled/has accumulation of debris. Under all equipment in drive through area. Under equipment in preparation area. Under bench in dining area. Repeat Violation
- 08B-39-4:Basic - Raw fruits/vegetables not washed prior to preparation. Employee cutting onion and heads of lettuce before washing them in prep area.
- 22-40-4:High Priority - Quaternary ammonium sanitizer in spray bottle not at proper minimum strength. Sanitation bucket at drive through area reading 0ppm, manager remade to 100ppm. Corrected On-Site Repeat Violation Admin Complaint
- 01B-02-5:High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day.
- 03A-02-5:High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day. Repeat Violation Admin Complaint
- 22-02-4:Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Stained cutting board on reach in cooler near drive through area, manager moved board to triple sink to be cleaned. **Corrective Action Taken**
- 31B-02-4:Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At any hand wash station in kitchen area. Repeat Violation
Food safety inspection conducted on 9/7/2023 revealed 10 total violations (3 high priority, 2 intermediate, 5 basic).